How it works for merchants

Who can sell through Eutopia.Guide

All legal entities that are already registered on the platform as well as the distributors approved by them can sell. It can be sold retail and/or wholesale, provided that the supplier can offer a consistent range of products from at least one category, as well as the experience and resources to ensure after-sales services. A company can market its own products and/or those of one or more manufacturers present within the portal.
How Eutopia.Guide displays your offer

A company's offer is displayed in two ways:

  •  in the specific product categories of the Eutopia.Guide portal
  •  in the manufacturer's own business page, which includes its own online store. The page has a personalized name of the type: eutopia.guide/name_firma.

Costs

In order to be able to sell through Eutopia.Guide, a sales brokerage contract is concluded with the Grup Expert company, which charges a commission in case of sale. Payments can be collected directly by the merchant (if they have their own payment processor) or into the Eutopia.Guide collection account, from where they are transferred to the merchant.
The Guest status offers the possibility to use the application for free for a period between 1-3 months, depending on the type of products.

Steps to follow - to be selling through Marketplace Eutopia.Guide:

  • If you are a supplier, without already being registered as a producer, you must have his approval. In this case, you will be able to create your own web page within the portal - text presentation, images, video. You also have the opportunity to present your team, the organizational structure of the company (branches, workplaces/stores).
  • Create the Product Catalog and enter the current Offer in your own Online Store, by chapters and sub-chapters, if applicable. On the last level, the products are loaded, by selection from the manufacturers' catalogs.
  • If you are a manufacturer and sell your own products, you will enter the offer, using the already existing catalog.
  • For each position in the offer, the following will be specified: the quantity, the price and, by selection: the unit of measure, the packaging, the delivery area, etc.
  • Enter the Terms and Conditions that govern your company's relationship with Marketplace buyers (eg: minimum order value, minimum quantity/product, delivery method and fee, payment method, return policy and fees, product/service warranty).
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Procedure

Update offer

  • The offer can be changed at any time, with the obligation to deliver the orders already registered and paid in advance.
  • Companies can modify their offers directly or use the services offered (for a fee) by the program partners for these operations.

Supplier orders and invoices

  • The supplier is notified in real time of any registered order;
  • The supplier confirms the order online (in whole or in part), and the application will generate the proforma invoice on his behalf, which will be automatically sent to the customer.
  • The supplier has a centralized record of orders, which facilitates the analysis of sales by areas, products, customers, etc.

Pay the proforma invoice

  • Buyers make payment according to the suppliers' requirements (in full or in installments):
    • in the Eutopia.Market collection account, from where it is transferred to the supplier under the conditions established with it (after each collection, periodically or when a certain value is exceeded) or
    • directly to the supplier's account
    • payment upon delivery of products

Product delivery

  • The products are delivered according to the specifications of each supplier, through its offer.
  •  Within the offer, different methods of delivery can be established, depending on the quantity ordered, the type of product, the address of the buyer. Delivery to the customer's address can be ensured or the customer can be asked to pick up the products from the company's warehouse/store or a distributor's.